SHIPPING:
Books in the USA will be shipped via US mail at the rate shown on the order page.

Books shipped internationally will be sent at the lowest rate we can find. If you have a carrier you
would like us to use please let us know.

RETURNS:
If you are not 100% satisfied with the e-book or the hard cover book please let us know and
we will give you a 100% refund. If a hard cover book has been shipped we reserve the right
to retain the refund until the book has been returned. We are not responsible for shipping
charge refunds on books sent outside the USA.

PRIVACY
We will not be selling any information about you, your address, phone or e-mail to anyone else.

SECURITY
This website takes every precaution to protect our users‘ information. When users submit
sensitive information via the website, the information is protected both online and offline.
When our registration/order form asks users to enter sensitive information (such as credit
card number), that information is encrypted and is protected with the best encryption software
in the industry: SSL. While on a secure page, such as our order form, the lock icon on the bottom
of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when you are just ’surfing‘. While we use SSL encryption to
protect sensitive information online, we also do everything in our power to protect user-information
offline. All of our users’ information, not just the sensitive information mentioned above, is restricted
in our offices. Only employees who need the information to perform a specific job (for example,
our billing clerk or a customer service representative) are granted access to personally identifiable
information. Finally, the servers that we store personally identifiable information on are kept in a
secure environment.

If you have any questions about the security at our website, please contact Us.